We'll Fix Your Network & Wifi Service Issues.

Whether you’re at home or running a business, we'll diagnose coverage blackspots, secure your network, and optimise performance so all of your devices stay connected.
Cable routing & network configuration.
Router & mesh network setups.
Network devices & Troubleshooting.
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from 200+ customers.
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Network and Wi‑Fi Solutions That Keep You Connected.

Everything we do is online, so when your network drops or your wi-fi turns flaky, everything comes to a halt. Communication drops, sales stall, and frustration rises. We make sure your connections stay solid when it matters most: reliable coverage across your home or business, sensible security so you don’t get caught out, and performance tuned to handle your busiest moments.

You’ll have a local pro on call to sort issues quickly, stop recurring problems before they start, and keep devices talking smoothly so you can get on with work (or family life) without the constant fiddling. Stay connected, stay productive, and know help is only a call away.

What's Included:

1. Initial consultation and systems check.
2. On-site survey and coverage analysis.
3. Wifi heatmap and signal testing.
4. Modem, router, switch, and mesh configuration. *
6. Bandwidth management & optimisation.
7. Network security basics & firewall setup.
8. Configration backup and documentation.
* Pending customer owned equipment capability and features. Any essential equipment required will be quoted independently.

Network & Wi-FI Configuration.

Fully managed network and wifi setup and configuration to get you online ASAP.

$75 per hour.

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Trusted networking brands we work with.
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Ethernet Cabling & Switch Installations.

Need solid wiring for your network? We install tidy ethernet cabling and configure switches so your network runs fast ans is easy to maintain. Whether it’s a single hardwired drop at home or a full business switch rack with PoE for phones and cameras, we do neat installs, label everything, test links, and document the setup. No messy cable installs and no guesswork, just a network that works the way you expect.
printer and network device services

Printers & Network Devices.

Printers and network devices being a pain? We get them on the network and keep them there. We’ll provision and configure printers and other networked devices so they work from every PC, laptop and phone regardless of how they're connected, handling driver installs, static IPs, print queues and reconnects after network changes.

Security Cameras & Surveillance.

Want cameras that actually catch the right stuff? We'll install and set up security cameras so you get clear footage, reliable recording and easy viewing on your phone or PC. We'll handle the camera selection and placement, run any cabling, configure the recorder or cloud storage, and set motion zones and alerts.

Not only will we test the system properly, we'll also show you how to use it in plain English, and stick around for any support so your cameras keep working without the usual headaches.
security camera network installations
nas server backup install

NAS & File Servers Integrations.

We'll set up NAS and file servers on your network so your team can access files fast, share securely, and keep everything backed up without the usual treadmill of lost versions and messy folders.

We handle device selection, RAID and drive setup, user permissions, mapped drives, scheduled backups (local and offsite), and then hand it over with simple notes so you actually know how to use it.
we're committed to you.

Our Customer Promise.

CERTIFICATE 2
Guaranteed Satisfaction.
When you book with Tablelands IT Support, we take the time to do the job properly. We test everything, make sure devices are working as expected, and follow up if needed so you’re not dealing with the same problem again.
QUALITY CONTROL
100% Reliable.
Your satisfaction matters. If our work falls short of your expectations, we’ll make it right quickly and at no extra cost. We’ll explain what we did, answer any questions, and stay connected until you’re happy with the results.
BOX
No Fix. No Fee.
We only charge if we have successfully fixed the problem. If we can’t resolve the issue, then there’s no charges for labour or time, just honest advice on next steps and options to move forward.
Frequently Asked Questions
We've compiled some of the most common questions we get from home and business owners who need help with their network, however we always encourage questions.

Your Wi-Fi could be dropping out for a number of reasons, some in your control and others not so much. Common causes include weak signal from the device placement, wireless interference, overloaded network, device overheating, firmware bugs, or ISP issues. We’ll explore all of the above to ensure you get a better signal, resolving local issues and those with your ISP as required.

Slower speeds typically point to a problem somewhere between your devices, your local network or with your ISP. (Internet Service Provider) It’s common for you to not get the full speed advertised, however it should be relatively close. The exception here is during peak hours, when more users are online, resulting in network congestion.

This highly depends on what’s wrong. Small fixes (config tweaks or a quick remote check) are often done within an hour. Coverage issues or a basic mesh install usually take a few hours on site. Hardware swaps or upgrades typically run half a day to a full day. Larger business installs or cabling work can take one to three days, and tricky intermittent or ISP-related faults may take a few days while we diagnose and coordinate with your provider.

We will always try and give you a clear ETA after a quick chat and initial checks, and will always keep you updated if anything changes.

For most homes a straightforward Wi‑Fi install or mesh setup is done in a couple of hours. Small business installs (single floor, a handful of access points) are usually completed in one day. Larger business sites — multiple floors, outdoor coverage, lots of wired drops or structured cabling — typically take 1–3 days. It’s best to reach out to us so can learn more about your networking needs, and provide you with an accurate timeline.

We’ll work with you to pick hardware that fits your needs and your budget. For most homes and small shops I use reliable, easy‑to‑manage kit (think solid performance without being fussy). For bigger offices, warehouses, or places that need extra reliability and security, we use professional-grade kit that’s built to handle more users and business traffic.

Want to learn more about us?

Book a quick 15-minute call.

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hello@patchpoint.com.au
Got a question?

Whether you need help fixing an issue, improving your systems, or setting up ongoing support, our team is ready to assist. Contact us today and we’ll get back to you as soon as possible.

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We're on it We're on it!!
Here's what we're working with:
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Patch Point IT Support and digital agency.
Anything else we should know Anything else we should know??
On submit, our team will review your request and get back to you ASAP and schedule a time to talk through next steps to getting started. If you have any questions at any time, please get in touch with us on 0434 043 385 or email hello@patchpoint.com.au.

Thanks for choosing PatchPoint.